Current Situation
On March 5, 2026, users began reporting widespread problems with Amazon’s website, with the outage starting just before 2 p.m. ET. As of 3:22 p.m., Downdetector recorded over 19,400 reports of issues, indicating a significant disruption affecting many customers.
Details of the Outage
The majority of the problems reported, approximately 58%, are related to checkout, where users are experiencing failures and pricing errors. Additionally, 17% of the issues are associated with product pages, while 14% stem from mobile access. Reports peaked around 2:30 p.m. ET, with over 18,000 users indicating they were facing difficulties.
User Experiences
Many users have expressed frustration, with one stating, “Trying to checkout and every time I select my address it times out and I get an error.” Another user received a message indicating, “Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.”
Context of the Outage
This outage comes just two days after Facebook users reported similar issues on March 3, raising concerns about the stability of major online platforms. The timing of these outages has led to speculation about potential underlying causes.
Amazon’s Response
As of now, Amazon has not publicly addressed the issue, leaving users without clear information on the cause or expected resolution time. Details remain unconfirmed regarding the nature of the disruption.
The current situation is significant for many users who rely on Amazon for their shopping needs, especially as nearly half of the reports indicate struggles at checkout. The inability to complete purchases may lead to frustration and lost sales for the company.
Looking Ahead
As the situation develops, users are advised to remain patient and check back for updates. The lack of communication from Amazon adds to the uncertainty surrounding the outage and its duration.
